A medical practice was sending all its billing information in paper form (known as Superbill) every week to a billing company via a courier from the billing company. This created a lot of problems. First, an employee from the billing company had to drive to the practice every week, spending a lot of time in traffic. This was very unproductive. There were also times when the employee could not arrive on-time. If the employee was not available on the scheduled pick-up date, the billing would be delayed until the employee picked it up the next day or the next week. Handling exceptions and reconciliation of superbills between the billing company and the medical practice was always a problem. Cube Info Solutions created a solution to this problem. We used an online File Share and Sync backup all-in-one tool. The medical practice now scans the papers every week and saves the superbills on a shared folder. The billing company was given access to this folder so that they can view the superbills and update them. All the files are kept in sync. Handling exceptions and reconciliations have become easier, since both of them can refer to the same super bill at the same time. If one of them makes any comments or changes to the super bill, the other party can see immediately. This has improved the productivity of both the medical practice and the billing company, helped with HIPAA compliance, and eliminated the worry about lost paper. Multiple people can work on the claims from multiple locations. No one is tied to the single copy of the paper anymore.

Cube Info Solutions provides many cloud services. Microsoft Office 365 is one of the main services we provide. We have successfully migrated many POP based email accounts and Microsoft Exchange mailboxes to Microsoft Office 365. File ShareSync is another cloud-based service that many of our clients use. Other cloud applications include practice management for law firms, electronic medical record for medical practices, ERP for businesses, etc.

Cube Info Solutions is an expert in providing managed services. We are the one-stop shop for all things technology, offering a wide range of products and services. As part of our managed services we conduct an initial network assessment and a free consultation with the business owners to make sure we align our IT strategy with your business strategy. We do a cost saving analysis to see how much we can save the business using our services. Our managed services include all the services that are described in this chapter. Some of the business applications that we support include practice management for law firms, electronic medical record for medical practices, ERP for businesses, Office 365, etc.

Cube Info Solutions has partnered with industry leading VOIP providers to provider VOIP solutions to its customers. It has hosted VOIP solutions with simple hosted and blended architecture. We recommend the solutions based on the customer’s needs. The UCaaS solutions that we provide have a variety of features including online fax, video conferencing, call pooling, call bursting, etc. Our customers have realized big cost saving, while having more features and benefits from a VOIP system.

Cube Info Solutions Cube Info Solutions provides a complete suite of web design and internet marketing services that include web design and development, SEO and PPC services. We have a team of developers and project managers who are experts in graphic design, web development, database development, ecommerce, etc. We have partnered with Dawn Wivell Writing Services to provide copy writing services. Dawn Wivell Writing Services has been providing writing services for website copy, social media copy and corporate branding to clients in the Philadelphia region for many years.

Cube Info Solutions has been providing social media, copy writing, email marketing and business consulting services to SMBs since 2010. We have been writing a weekly blog for an insurance agency for several years. As a result, the insurance agency has seen a significant improvement in their SEO, fielded additional leads, and established themselves as the go-to agency for all things insurance related. We also provide regular webinars on social media and email marketing at the local SCORE office – a government organization that assists small businesses. A number of SMBs have benefitted from our social media workshops.

Cube Info Solutions Cube Info Solutions has partnered with industry leading VOIP providers to provider VOIP solutions to its customers. It has hosted VOIP solutions with simple hosted and blended architecture. We recommend the solutions based on the customer’s needs. The UCaaS solutions that we provide have a variety of features including online fax, video conferencing, call pooling, call bursting, etc. Our customers have realized big cost saving, while having more features and benefits from a VOIP system.

Cube Info Solutions has experience implementing and managing many of the top Electronic Medical Software (EMR) and have worked with many medical practices in different specialties. We have recommended, implemented, trained and customized EMR and Practice Management (PM) software for many medical practices based on their specialty and their specific needs. Working with EMR vendors, we have procured the recommended hardware for those practices. We have also worked with old practice management vendors to migrate the data into new systems. We have seen many practices that have made wrong choices and were not using the software after implementation. Their staff was only using a small fraction of the features available. We helped many practices migrate from paper-based charting to electronic charting. It takes many months of effort and careful planning to implement a project of this scope.

We specialize in legal practice management software. We have recommended and implemented the software for many legal firms. Typically, some law firms are completely unaware of what a practice management system can do for their business. We have to go through the process of educating them first and making the transition to using a PM system. Once they come on-board, they see a complete transformation of their business in terms of tracking their time, managing matters, managing documents, communicating with clients, billing, invoicing, receiving faster payments, and increasing productivity and efficiency.

Cube Info Solutions has extensive experience in selecting complex business software such as Electronic Medical Record (EMR), practice management system (PM), ERP, CRM, etc. We have worked with many medical practices, law practices and professional services providers to provide them the right software based on their needs. We short-list the vendors based on the industry reviews. We do extensive evaluation of vendors by attending their product demos, reading their proposals, etc. Using the methods outlined in this book, we make a list of features and functionalities needed for the business and compare them against many vendors to see who would be the best fit for the business. We also go through an interactive Q&A process to see those features in action. Finally, we make recommendations based on our experience and the product reviews. We also provide recommendations on a variety of other software for businesses